A track will not start
Open iPhone Settings and confirm that GeoSidecar has Location access. Precise Location should be enabled for accurate photo matching.
GeoSidecar
Support
Help with recording, synchronization, photo matching, and XMP sidecars.
A track is missing on Mac
Confirm that both devices use the same Apple Account, iCloud is enabled for GeoSidecar, and the track has been completed on iPhone.
Photos do not match
Check the camera clock calibration and time-zone setting. GeoSidecar shows match confidence before creating sidecars.
Contact us
Email support@summacruxis.com with your device model, software version, and a brief description of the problem.